Returns & Exchanges

At Iconic Puzzles, we want you to be completely satisfied with your purchase. If your new attire isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing